Privacy and Data Policy

At RoySpins we take your privacy seriously. This Privacy Policy explains what information we collect when you use our site, how we use and protect that information, and the choices you have about your personal data. We aim to be clear and practical about our practices so you can manage your account and play with confidence.

Types of data we collect

Personal data

We collect information you provide when creating an account or contacting support, such as name, email address, phone number, date of birth, billing and address details, and identity documents when verification is required. Personal data is needed to operate your account and process transactions.

Technical data

Technical data includes IP address, device and browser details, operating system, language settings, and connection metadata. We use this information to keep the site working, detect fraud, and improve performance on desktop and mobile.

Transactional data

Transactional records cover deposits, withdrawals, game activity, bets, wins, losses, and payment instrument identifiers. This data ensures correct processing of payments, supports security checks, and helps resolve account queries.

How we use your information

We use data to operate and maintain your account, process financial transactions, verify identity, provide customer support, and detect and prevent fraud. We also use aggregated and anonymized data for analytics and to improve site functionality. We do not use personal data for purposes other than those communicated at collection unless we obtain further consent.

Data protection practices

We implement technical and organizational measures to protect data from unauthorized access, loss, or misuse. Access to personal information is limited to personnel and service providers who require it to perform their duties. We review our security measures regularly and update practices as necessary.

Cookies and tracking technologies

We use cookies, web beacons, and similar technologies to remember login status, store preferences, analyze site usage, and deliver basic functionality. You can control cookie settings through your browser, but disabling certain cookies may affect site features. We may use analytics tools to measure performance and security-related tools to detect suspicious activity.

User rights

You have rights over your personal data, including the right to access, correct, restrict processing, and request deletion where applicable. You may also object to certain processing or request portability of data you provided. To exercise these rights, contact support as described below.

Access, correction and deletion of data

To access or update your account information, sign in and use your profile settings or contact support. If you ask to delete your account we will de-activate it and, where possible, remove personal data, subject to applicable legal or operational requirements such as fraud prevention and transaction record keeping.

Information sharing and third parties

We share data with service providers and partners who perform services on our behalf, including payment processors, identity verification, and security services. We require partners to protect data and limit their use to the purposes we authorize. We do not sell personal data.

Privacy policy updates

We may update this policy to reflect changes in our practices. When we make material changes we will notify users through the site or account messages. For questions or privacy requests, contact [email protected].

Thank you for trusting Roy Spins with your account. We are committed to handling your data responsibly and keeping you informed about how it is used.